Shipping Policy
At [SG DISTRIBUTOR AUTOMOBILE STORE], we strive to provide a seamless and reliable shipping experience for all our customers. This Shipping Policy outlines the details of how we process, ship, and deliver orders for our automobile accessories, including electric air compressors, battery jump starters, interior LED lights, car tool sets, steering wheel covers, and car seat anti-dirty covers.
Order Processing Time
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Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.
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You will receive an email confirmation with tracking details once your order is shipped.
Shipping Methods and Delivery Times
We offer a range of shipping options to suit your needs:
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Standard Shipping: Delivery within 5-7 business days.
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Expedited Shipping: Delivery within 2-3 business days.
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Overnight Shipping: Delivery by the next business day (orders must be placed before [Insert Cutoff Time]).
Note: Delivery times may vary based on your location and external factors such as weather or carrier delays.
Shipping Rates
Shipping costs are calculated based on:
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Order weight and dimensions.
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Shipping destination.
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Chosen delivery method.
The exact shipping fee will be displayed at checkout before completing your purchase.
Free Shipping
We offer free standard shipping on orders over [Insert Amount] within [Insert Applicable Regions or Countries].
International Shipping
We ship to select international locations. Delivery times and costs vary depending on the destination. Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s progress through our carrier’s website.
Shipping Restrictions
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We do not ship to P.O. boxes or APO/FPO addresses.
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Certain regions may have restrictions on specific products due to regulations or carrier limitations.
Damaged, Lost, or Delayed Shipments
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Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging.
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Lost Shipments: If your package is lost in transit, reach out to us, and we will work with the carrier to locate or replace your order.
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Delays: We are not responsible for delays caused by the shipping carrier or unforeseen circumstances, but we will do our best to assist you.
Changes to Your Order
If you need to update your shipping address or modify your order, please contact us as soon as possible. Changes cannot be guaranteed once the order has been processed or shipped.
Contact Us
For any shipping-related inquiries or concerns, please contact our customer support team:
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Email: [jamie@spokesonthegreenincorporated.com]
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Phone: [1 (315) 777-5337]
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Address: [ 252 PADDOCK ST WATERTOWN, NY 13601]